Shipping & Returns


Delivery is FREE on all orders over £40 otherwise a flat rate of £3.50 to cover postage and packing will be applied to your order.
Most parcels will be sent out by courier. Smaller parcels will be sent by the Royal Mail First Class service and will be sent out the next working day. 

Gift Wrap
If you are sending the item as a gift please let us know in the notes section of the Shopping Cart and we will send the invoice to you separately. We will wrap your gift and include a message with your package at no extra cost.

European Union
All parcels will be sent out using an International Courier Service and will be sent out the next working day. You will be charged a flat rate of £20 no matter what the size so the more you order the better the value.

Rest of World
Due to the very high courier costs, we are not able to offer a flat rate for shipping products outside of the European Union. However, if you are keen to purchase something we can give you a quote for sending out your order based on the size and weight. Please contact us by emailing


Return Policy

We hope that you love what we send you but if there is any problem then you can return the product to Plain Useful within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded.

Plain Useful will make a refund of eligible returns, but please note that we cannot reimburse postage costs.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the goods you order arrive damaged or broken please let us know immediately so that we can resolve the situation as quickly as possible.

All enquiries: